Cancellation Policy

 

Cancellation Policy

EVENT PHOTOGRAPHY CANCELLATION POLICY

Any client that cancels their reservation for event photography for any reason within 7 calendar days of the event, or whose event is cancelled but has not notified Future Photography, must pay a 25% Cancellation Fee. The Cancellation Fee is based on the originally quoted price or invoice for event photography, including any nonrefundable travel fees incurred. Payment is due upon receipt of invoice for Cancellation Fee and must be received no later than 30 days.

PORTRAIT SESSION NO SHOW POLICY

Any client of that fails to honor their reservation for their session by not showing up, for any reason, must pay a AED200 no-show fee, in addition to that day’s session fee. A rescheduling fee may also be imposed, at the discretion of the photographer, to rebook client at a later date, to cover the cost of any equipment rented for the photoshoot on the rebooked day.

SCHOOL PHOTOGRAPHY CANCELLATION POLICY

An online order for school photos can be cancelled within 48 hours of ordering. After this period a cancellation is not possible and we will charge the full amount of the placed order. Should you cancel on time, refunds will be made back to the payment solution used initially by the you. Please allow for up to 45 days for the refund transfer to be completed. 

REFUND POLICY

Please note that we do not grant any refund for purchased photos/videos. Should you receive your product damaged, please let us know so we can replace it. 

Should you have payed the full amount for a photo shoot in advance and the shoot has been cancelled, we will refund the amount to the original mode of payment. This can take up to 45 days, depending on the issuing bank of the credit card.

 
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